Privacy policy

Effective Date: 14th September 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. By submitting your details, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information when you request a quote through our website:

Your name
Your email address
Your phone number (if provided)

2. How We Use Your Information

We use your personal information solely for the following purposes:

To provide you with a quote or information you have requested
To communicate with you regarding your enquiry
To improve our customer service and website

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Lawful Basis for Processing

We process your personal data on the basis of legitimate interest (to respond to your enquiry) and/or consent (when you provide your details voluntarily).

4. Data Retention

We will retain your personal data only for as long as necessary to provide you with the requested quote and to comply with any legal obligations.

5. Data Sharing and Security

We may share your information with trusted service providers who assist us in delivering our services (e.g., website hosting).
We take reasonable measures to protect your data from loss, misuse, or unauthorised access.

6. Your Rights

Under data protection law (including the UK GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data (subject to certain conditions)
Withdraw your consent to processing at any time

To exercise your rights, please contact us using the details below.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control or disable cookies in your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

New Build Snagging Co
16 Cuthbert Way

Morpeth

Northumberland
Email: info@newbuildsnaggingco.com